Purchases a bag, paid for it, sent thr incorrect bag.Contacted customer servise told to exhange, submitted the exchange, sent the same incorrct bag! Then I contacted again to be told the bag im after is "sold out" however gone on their app, bag still advertised for sale, but rather then being $49 its $119.They are refusing to honour my purchase. Maybe it was marked down in error? But regardless i paid for it at that price I should be sent the item.They have now lost a customer of over 10 years.
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