After sale customer service is absolutely appalling. Ordered a dress on Dec 4 for $150. It still has not been shipped. I have lodged two inquiries which go nowhere. Can only talk to a chat bot, which tells me that my inquiry will take 1-2 business days to be resolved. That was a week ago. They are very quick to take money, but not to sort problems.So frustrating. There is no way of speaking with an actual human. Not worth the time or money. It is the last time I will order from this so-called reputable Australian business.
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