I am providing feedback regarding my experience with the IET Professional Registration process.I submitted my CEng application in November 2024. As of today, 11 January 2026, I have still not been invited to a Professional Review Interview. This is a delay of over 14 months with no clear timeline or resolution.During this period, I have contacted IET multiple times by phone and email. Each time, I have been told “we will update you soon,” yet no progress has been made. I was repeatedly informed that there is a lack of available interviewers. As an applicant, it is not reasonable to wait indefinitely due to internal resourcing issues.I also requested a refund due to the excessive delay and lack of service delivery. This was refused, with the explanation that the system had been updated — which does not address the failure to deliver the service I paid for.Overall, this process has been poorly managed, lacking transparency, and extremely disappointing. I would not recommend the current IET CEng application process to other engineers unless significant improvements are made to communication, processing time, and customer service.I hope this feedback is taken seriously to improve the experience for future applicants.
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