Review Time
Had some issues updating my personal information during my fellowship application to IET. Contacted their customer relations and they swiftly responded with the solution needed. Very friendly and pleasant.
I had a very positive experience with the IET Member Relations Team. While trying to complete my membership payment, I initially faced a technical issue with the invoice link. After contacting the team and sharing the error details, they responded professionally and provided prompt support, which helped me complete the payment successfully. I truly appreciate their responsiveness, professionalism, and excellent customer service. Thank you to the IET team for your support.
Just wanted to say that I just enrolled my son as a student after speaking to an incredibly helpful person (Amy) who couldn't do enough to support us. He's not really eligble to join at the moment as he's at A level and trying to determine what he's interested in. Hopefully the issues experienced by others will be resolved in time.
I found an error message when I login to "MyIET" account to renew the membership. People from IET is nice and helpful, they make response to me immeidately. However, our IET website and login are very "Old style" and not user friendly that make me have not a good experience. I dont understand why error message can display for at least a week after the upgrade!! My actual rating is: 5 stars to IET staff, zero to IET web system. Thanks
A disorganised institute. It never seems to answer its phones. It constantly is updating its electronic communication systems. Its wiring forum is difficult to access or register with, and it constantly changes its structure from a workable one to a new poorer one. Its wiring forum is run by non technical staff that are less than qualified to do their jobs, although the contributors are well qualified.The new wiring regulation book BS 7671 is now very much over priced.I am not really sure just what benefit membership has apart from creating profit for the I.E.T.Bring back the Institution of Electrical Engineers. (I.E.E.).P.S. I recently did get through on the phone and spoke to a young woman. During the call as I was prompted by her to enter my bank card details the connection was lost, or did she put the phone down on me? I think that the latter was the case as she did not call me back. That sort of thing is just so rude.
I am providing feedback regarding my experience with the IET Professional Registration process.I submitted my CEng application in November 2024. As of today, 11 January 2026, I have still not been invited to a Professional Review Interview. This is a delay of over 14 months with no clear timeline or resolution.During this period, I have contacted IET multiple times by phone and email. Each time, I have been told “we will update you soon,” yet no progress has been made. I was repeatedly informed that there is a lack of available interviewers. As an applicant, it is not reasonable to wait indefinitely due to internal resourcing issues.I also requested a refund due to the excessive delay and lack of service delivery. This was refused, with the explanation that the system had been updated — which does not address the failure to deliver the service I paid for.Overall, this process has been poorly managed, lacking transparency, and extremely disappointing. I would not recommend the current IET CEng application process to other engineers unless significant improvements are made to communication, processing time, and customer service.I hope this feedback is taken seriously to improve the experience for future applicants.
A hyped up membership based organization, they themselves don’t know their standards of membership, the application process is tedious and uncertain, you get asked to provide 1000 proofs in the era where a linkedin profile can tell a person’s professional story, they need you to provide them with an org chart? Seriously? Another funny thing is, they charge you upfront for membership fees, and then they weigh your application. Big joke!!!
IET promotes itself as a professional institution, but my experience was disappointing. I tried to register professionally, and the process was unnecessarily difficult. Getting in touch with customer support staff was extremely hard, with poor communication and limited guidance throughout.I have been working as a Service Engineer for many years and expected my experience to be properly acknowledged. Instead, the process felt more focused on fees and payments rather than supporting engineers or recognizing professional competence.Overall, it gave me the impression that everything in this institution is about money rather than professional development. Because of this experience, I decided to cancel my membership.
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