I recently placed an order for a combo that included:
Thibaut Meurisse book Combo
Cute Astro Cat Light (Light Pink)
Chanakya Neeti book (Hindi)
However, I received the Astro Cat item in yellow color instead of the light pink color that I ordered. The other items in the order are correct.
When I checked with their support team they just send the below response -
pink color is currently out of stock, we've sent this item to ensure your order reaches you promptly.
However, I did not consent to receiving a different color product. I had specifically ordered the pink variant, and the yellow item delivered is not what was shown or selected on the website.
If product is out of stock, why are you taking the order? I can manage 20-30% change in product but this is not even 50% matching. See images attached I have ordered by seeing the photos you have added. Why don't you add this product image there? Completely disappointed with the product and support.
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