Update: contacted by customer service and offered a new phone which is up to spec and compensated for return postage. Very happy with customer service.I bought an iPhone 15 pro max from here. I understand it’s a refurbishment company and that the parts may be replacements but when I received the iPhone I got message saying the display was not genuine. I can live with a aftermarket part if it was at the same level/quality as an original display. However, it was clear the one I received was not. One of the main reasons you get a pro iPhone is the display and it was noticeable that it didn’t have a 120hz refresh rate nor did it get as bright (I compared with my husbands phone).I would avoid this company as they clearly try and get away with providing iPhones which don’t meet the original specs.
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