theioutlet.com

4.8
4.8 Based on 181 reviews

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Average Rating

4.8

/
5

181 Reviews

5 Star
85%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
2%

All Reviews

Filter Reviews

Review Time

Kate Boukersi
Easy ordering and good delivery. Having ordered a refurbished phone through a different company init

Easy ordering and good delivery. Having ordered a refurbished phone through a different company initially and having a bad experience right from the delivery stage, I was worried about trying again. Luckily the phone works this time, massive improvement and my daughter seems very happy with it. It did have a few more chips to casing than I would have expected for grade A but the cover does conceal these (guessing previous owner didn’t use a cover). Hoping the phone continues to work well in which case I would use ioutlet again (much better than BackMarket😉)

4
Date of experience: Mar 26, 2026
Paul Bryan
iPhone

Just received my phone. Quick delivery and for a B grade it’s in amazing condition. Will definitely use again and recommend

5
Date of experience: Mar 25, 2026
Raymond Staniland
Bought a phone from the ioutlet and was…

Bought a phone from the ioutlet and was really happy with it will definitely use these guys again for any tech needed in the future.👍🏻

5
Date of experience: Mar 25, 2026
Mr A K Scott
FANTASTIC!!

FANTASTIC!!Royal Mail created an almighty issue with the transaction and have to say thanks to guys at I outlet in particular Tom at buybackHelped so much and kept in touch throughout giving sound advice Went over and above to help and was very much appreciated You tend to judge a business when things go wrong and this situation proves that!Highly recommend I outlet and will 100% use again for future transactions Thanks again to Tom, yer some boy 💪

5
Date of experience: Mar 19, 2026
peter edmunds
Would have been 5stars if a usb cable…

Would have been 5stars if a usb cable was included

4
Date of experience: Mar 18, 2026
Customer
Excellent response from Customer Service

Excellent response from Ollie in Customer Service who immediately understood my concern, noted the problem, solved it immediately , then contacted me to let me know.

5
Date of experience: Mar 18, 2026
Alexis McEvoy
There was a fault when the phone first…

There was a fault when the phone first arrived. No problem returning the phone but the colour I originally chose was no longer available. However a satisfactory replacement arrived promptly. The new phone is great. Thanks to Cory.

4
Date of experience: Mar 18, 2026
John
Most recent of many purchases from the…

Most recent of many purchases from the iOutlet. As usual no problems, good value, as described excellent service.

5
Date of experience: Mar 16, 2026
Vicky Burton
Super friendly and helpful!

Super friendly and helpful!! Really listen to what you need and want… keep coming back!

5
Date of experience: Mar 13, 2026
Brad
Great business, thanks a lot!

Bought an A grade iPhone 15 and it is like new. Second time using this company for a big purchase and the service and condition of the devices is so good. Highly recommended.

5
Date of experience: Mar 13, 2026

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