Earlier this week we (3 young ladies) booked the Ivy for High Tea. We asked if we could have a small circular table as they allow space for the 3 tier cake stands.Booking was confirmed for 3pm (Sunday) and we were told that if we were not here by 3.15pm the table would be given away.We arrived 2.55pm. Table not ready.3.10pm table still not ready - so told to wait by the bar.3.30pm eventually we get some bar service.3.45pm told our table is ready. It’s 2 small tables put together - offering no room for 3 cake stands.So we asked if we could have the table we booked. After much discussion, they agreed.4.05pm a table comes free. So we sit at the table.4.15pm we finally get a waitress to take our order!By the time we eventually got our drinks (soon followed by food) it was 4.40pm. Meaning we had to wait 1hr 40mins. We did complain and got our 1 drink from the bar for free (wished I had ordered champers!). Overall very disappointed as they agreed the table reservation, but struggled to honour it.
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