theivycaferichmond.com

2.1
2.1 Based on 12 reviews

...

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RF16
Pre-booked a table which wasn’t ready

Pre-booked a table which wasn’t ready. No problem with that, although was advised to have a drink at the bar. The staff member asked we move to the opposite end of the bar to avoid congestion which we did, no offer of a drink. I was then asked to move 3 times by staff as I was clearly in the way. Moved back to the original space and asked to move repeatedly. Now feeling like obsolete furniture with no sign of a table being ready and three staff members huddled over a computer station resolving nothing, was time to leave. Very disappointing.

1
Date of experience: Apr 21, 2023

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