I think this is my third or fourth order from the journal shop. I absolutely love what they sell and keep returning to buy more!
For my most recent order there was an item out of stock. The team contacted me via email straight away and offered a refund or alternative. I asked about what alternatives were available and received a reply within the next 15 minutes. I was happy with the alternative they came up with and was notified that they would be posting my order that day.
I was also instructed on how I could be updated on stock in the future.
Overall fantastic customer service and I'm looking forward to receiving my order.
Cannot recommend highly enough!!
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Shop the largest selection of Stationery at The Journal Shop including Hobonichi, Traveler’s Notebook, Blackwing, stickers, planners & cult Japanese stationery. We ship worldwide!
