thelightingsuperstore.co.uk

3.5
3.5 Based on 44 reviews

For thorough and balanced reviews on this company, please check out their Facebook or Google profile. Facebook and Google are the only platforms that TLS UK encourages its customers to post their reviews....

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Hugo H.
Avoid this seller - Service was disappointing

The delivery time was changed multiple times due to a faulty light fitting. When it finally arrived, it was still defective, and my electrician advised against installation. Customer service was poor, with unfulfilled promises from the representatives. The wasted time and costs from rebooking the electrician far exceeded the lights' price. After about ten emails, I stopped communicating with them. It was not just the time and costs that frustrated me, but their refusal to take responsibility. I will be seeking a chargeback through my card provider. Please consider other options and avoid this seller.

1
Date of experience: Nov 15, 2025

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Business Details

  • For thorough and balanced reviews on this company, please check out their Facebook or Google profile. Facebook and Google are the only platforms that TLS UK encourages its customers to post their reviews.

  • language https://www.lighting-superstore.co.uk

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