We decided to have a loft ladder installed and chose a service to supply and fit it. Initially, they sent a representative to assess the situation and discuss the type of ladder we wanted. He was great, arriving on time and doing a solid job. However, when the installation date came, no one showed up at the scheduled time. After calling, we learned they don’t guarantee arrival times, and it would be later in the day. We had to cancel because we had other commitments. A second installation date was arranged, but again, no one arrived at the agreed time. They later called to cancel due to a van breakdown. On the third scheduled date, the fitters, two young men, arrived on time and completed the installation. Later, I checked the loft and found the installation to be poorly done. Some screws were too short to reach solid wood, while others were excessively long, protruding dangerously. They used spacers incorrectly, filling large gaps with multiple spacers instead of a proper plank. When we reached out to the service, they offered to send the fitters back, but we would prefer not to have those individuals return.
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Here at The Loftman Company, we are the leading loft ladder and storage room specialists in the UK. We have an expert team who can assist with the supply and installation of a wide range of products and accessories that will transform your unused loft into a practical and safe storage space.
Every member of our team is fully qualified and trained within their respective field; for instance our Roof window fitters are Velux Certified Installers and our Electricians are NICEIC Certified and City and Guilds Qualified.
All our fitters also hold a CSCS Card. CSCS cards provide proof that individuals working on construction sites have the required training and qualifications for the type of work they carry out. Such as Asbestos identification, working at height and risk assessment, allowing us to provide only the most expert, reliable service on all of our projects.
As such, we can offer a complete solution for your loft storage requirements, no matter whether you simply need a loft ladder and hatch, or a comprehensive service including full
plasterboard, insulation, floor raising and strengthening, and Velux window installation. We can advise you on all your storage options, helping you to create the most practical space for your requirements, and we will ensure you obtain the relevant permissions and certifications from Building Control.
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0800 689 5805
One of our specialist team are at hand to help with any more information or queries you may have.
Why Choose The Loftman Company?
• We are one of the UK’s leading loft specialist;
• We carry the government endorsed Trustmark
• We are NOT a Franchise and so give impartial advice;
• We can offer 0% Interest-Free Finance over 10 months
• We use high-quality products with manufacturers guarantees;
• Lifetime Guarantee on our raised/strengthened boarding systems
• Projects are managed from start to finish;
• We have a team of professionally trained installers;
• We are fully Insured;
• We guarantee to beat any like for like a quote;
• We can provide a structural survey, calculation, drawing and certificate on any project if required.See more
