It is truly sad that after the hard work that the nurses at The London Clinic put in to make you feel welcome and comfortable it is the credit control that causes you so much stress. After my final stay at that hospital I was sent home with a bottle of Ketamine and some extra drugs which I actually had on NHS prescription anyway. There was no invoice included with these when they were brought to me just before my discharge and nobody told me that I had to pay for it (previously I didn't need to take any drugs home). Can you imagine my shock when I was sent an invite asking for £390 a few weeks later stating that I was overdue to pay it?that was in 2019 and still I am disputing it trying to reiterate the situation but not only The London Clinic isn't interested, they also passed on my details to a debt collecting company who now passed this case onto a court! I have no words left for that place. And As I said at the beginning - the nurses are wonderful but the rest is just a huge mess.
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The London Clinic is a private healthcare organisation based in central London.
