I have recently returned from an extended stay in Hokkaido and once again, the service provided by the team—specifically Kat and Sharmaine—has been nothing short of exceptional. From the initial booking to resolving on-site requests promptly, their communication is the "gold standard" of professionalism.
They consistently go above and beyond to ensure a seamless experience, making us feel like valued return guests every step of the way. Whether it was coordinating our stay at Kozue or assisting with complex travel inquiries, their efficiency and warmth are truly impressive. If you are looking for a team that genuinely cares about your experience in Japan, I cannot recommend them highly enough.
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The Luxe Nomad is Asia-Pacific's largest luxury vacation rental management company with over 1300 rooms in our portfolio.
Our curated collection of villas, ski chalets and apartment-hotels, are located in Bali, Koh Samui, Phuket, Niseko, Rusutsu and Furano. With a mission to champion, inspire and enable our guests to travel well by delivering unparalleled service, we take the guesswork out of your holiday, by inviting you to "Dream a little. Travel a lot." with us.See more