I wish I had checked reviews before ordering two bags on October 23. Like others, I've been repeatedly assured by customer service that my order is on the way, yet they cannot issue a refund because it shows as active in their system (even though none of the tracking links have worked). After over 7 weeks, I disputed the charge with my credit card company, and the next day, I received a refund. My advice: avoid this company completely. It's a total scam.
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