themagic5.com

4.6
4.6 Based on 519 reviews

THEMAGIC5 has reinvented the swimming goggle. THEMAGIC5 swim goggles fit perfectly. They are comfortable to wear and prevent water leakage | Custom fitted to you....

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FC74
Great customer service

I have a narrow face and was getting really bad puffy eyes after swimming as I had to have my goggles quite tight. So I decided to invest in a pair of Magic 5 goggles. They took a while to arrive as I'm in the UK but I was happy to wait and was really excited to try them. Unfortunately they leaked and despite trying different nose pieces and tightness I couldn't quite get them right. I emailed customer service and was sent a new pair (faster than the first). They were PERFECT! They fit with a lose strap and no more leaks. Then the nose piece snapped, but there was a spare the same size in the case and I'm being sent some extra spares too. Despite the issues with the fit I'm still giving a 5 star review for the customer service and willingness to get the goggles 100% right. It really was worth the wait, and the extra cost too.

5
Date of experience: Jul 01, 2024

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Business Details

  • THEMAGIC5 has reinvented the swimming goggle. THEMAGIC5 swim goggles fit perfectly. They are comfortable to wear and prevent water leakage | Custom fitted to you.

  • language https://themagic5.com

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