I ordered a pair of women’s boots as a Xmas present. I did not get an order confirmation and had to email them. They said that they only had my telephone number and could not confirm the order. However they said it was processed and despatched. I thought it strange it had two tracking numbers one of which was Royal Mail and it said the sender had advised they were posting the item. Eventually I worked out that the other tracking number was for items tracked from China and the day it was posted from China was the day Royal Mail were expecting it.I think it’s less than honest to display a shipping timescale of 4-12 days with Royal Mail and not mention where the goods originate from. If I had known , I would not have placed the order as I am dreading the quality of the product after reading so many other negative reviews I am also surprised that the company that advertises itself as “trend leaders” would be manufacturing it’s products in China
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