Review Time
I would rate no stars if could this company is not legit at all!! You orde something but what you recieve is something completely different and then they won't let you return unless you cover costs for overseas return and customs!! Even though their policy states if you recieve defected items or damaged )which mine is as i havnt recieved the item I've ordered ) they will cover returns cost! What lies!! I don't even know if what I've recieved is even new as it arrived with not tags at all Stay well clear of this company! I wish had read reviews before purchasing!!!! I WANT MY REFUND for this piece of cheap rag you have sent me!!
I strongly recommend avoiding this service. They went to great lengths to deceive me out of a significant amount. They misrepresented their returns policy, attempting to cover up their deceptive practices. I initially wanted to order trousers for my son but hesitated after checking reviews. When I informed customer service, I received overly friendly responses that felt insincere. The trousers I received were not as described, and despite promises of a hassle-free return, they offered minimal refunds. After extensive follow-ups, I now receive no responses to my inquiries, and I have sought assistance from relevant authorities.
My experience with this platform was extremely disappointing. I ordered a parcel but received a fake tracking number that didn't work. When I contacted the support team, they said they didn't recognize my name or email. I still haven't heard back from them.
Like others have mentioned, the item I received was of poor quality and originated from China. I try to avoid long shipping for environmental reasons, but the site lists a contact address in another country, misleading about the item's true origin. The jacket is also too small, and I'm having difficulty finding a way to return it despite the claim of free returns.
Avoid this untrustworthy service! I've been waiting nearly a month for my order, and nothing has arrived. The contact number is nonexistent, and they just lie. I'm now in touch with my bank in hopes of getting refunded for the amount spent.
I strongly advise against purchasing from this store. The products are poorly made and don’t resemble the website images. Shipping takes forever, and they don’t offer refunds. I had to request my bank to initiate a chargeback since the service refused to refund me. It's a firm no from me—be cautious!
Please refrain from using this service. I ordered a jacket that took a long time to arrive, only to find it was the wrong item. While it is a jacket, it is of poor quality and not what I wanted. When I sought a refund, they insisted I return it at my cost to a distant location, despite sending me the wrong item. They have breached their contract by not delivering what I purchased. Be cautious!
I waited weeks for my order, which arrived after Christmas, making it too late for gifting. I followed up multiple times, and when the item finally arrived, it was a child's size instead of the large men's tracksuit I ordered. It lacked labels and was made of shiny, slippery material. I requested a refund but was offered minimal amounts and told to return it at my own expense. This service seems to be a scam. I'm working with my bank for a refund. Please be cautious!
Update: Still an awful experience. I initially posted a review regarding my item not arriving, which was clearly from overseas. It eventually arrived late and was not what I ordered. The 'wool' jumper was certainly not wool, and the design was different. I contacted them for a refund, and they offered a series of increasingly minimal refunds instead of addressing my concerns. They are attempting to make it difficult for me to return the defective item, and I have no trust they will refund me if I pay for the return. This is a scam, and I am considering legal action as a matter of principle.
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