I entered the model number on their website, which recommended the oven rack I needed. I bought two, but they turned out to be too wide. When I tried to return them within the 14-day window, the support team was unhelpful and claimed it was my mistake for choosing the wrong size, despite it being their suggestion. They also have a strict no-return policy! I'm currently working with my credit card company to resolve this. I strongly advise against purchasing from this seller!
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