thenervebrand.com

1.2
1.2 Based on 25 reviews

...

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Lauryn S.
DON'T DO BUSINESS WITH THIS COMPANY!!

DON'T DO BUSINESS WITH THIS COMPANY!!! I ordered their Nerve Brand product, a one-time purchase. A month later, I got an email from my bank, notifying me that they had stopped a transaction from these guys, alerting me that they were attempting to charge my card for another purchase. The company also sent me an email stating that my card was declined for the attempted transaction. They replied back saying that I had signed up for a subscription. I KNOW that I didn't. It was only a one-time purchase because I wanted to test the product. So they told me that they would cancel future purchases until I contacted them to purchase again. Well, a few days ago I get an email thanking me for subscribing to another one of their products. They charged my card and this time the transaction went through. I contacted them telling them I never purchased the product and to cancel the transaction and refund my money. They refused, telling me the product had shipped. I attempt to go to their web site, searching for a phone number. I find out their so-called web site is not even set up. They're using a Shopify cart to take your money. WARNING: DO NOT TRUST THIS SO-CALLED COMPANY!!!

1
Date of experience: Oct 16, 2024

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