I ordered a canvas on 12/14, motivated by a countdown on the website that indicated "Xmas last orders for prints!" with only two days left. After placing my order, I received an email stating that "we cannot guarantee delivery in time with standard shipping," which felt misleading. It seemed that upgrading to expedited shipping would ensure timely arrival. I agreed to pay for expedited shipping (about 20% of the gift's cost), only to be informed on 12/23 that it wouldn't arrive until January 2nd. The handling of expectations was extremely poor; I wouldn’t consider making a purchase again due to these shipping issues.
Claim your business profile now and gain access to all features and respond to customer reviews.
