Extremely disappointing. I bought a pricey jacket, followed the washing instructions perfectly, and it came out flat instead of puffy. The quality is appalling. To make matters worse, I ordered a hoodie as a Christmas gift, but it never arrived. The courier lost it, and after nearly two weeks, I still have no item or refund. It’s too late for Christmas, and I haven’t received my money back. For a brand like this, I am utterly shocked by the poor service and quality.
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For more than 50 years, The North Face has made activewear and outdoor sports gear that exceeds your expectations.