I have faced the same issues as another reviewer. I left multiple voicemails asking for updates, but their inbox is now full, indicating they are not being listened to. I haven't received any replies to my emails either. Over £90 was taken from my account, and I am losing hope of receiving the product I was excited about. I regret not using my credit card for this purchase, and I will request a refund if there is still no contact, though I suspect that request will also go unanswered.
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