thenottingham.com

4.8
4.8 Based on 141 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

141 Reviews

5 Star
91%
4 Star
4%
3 Star
3%
2 Star
1%
1 Star
1%

All Reviews

Filter Reviews

Review Time

charlie harris
I called into my local branch this morning to open a new isa, I saw a young lady called Hayley who h

I called into my local branch this morning to open a new isa, I saw a young lady called Hayley who helped me with the whole process of opening the account and also to transfer funds from a previous isa account.
She was polite, helpful and very professional, I would not hesitate to visit her again for any further assistance with my Nottingham building society accounts.

5
Date of experience: Feb 20, 2026
luisxd2005
Great Experience at the Local Branch

I went to the local branch to set up an account for my grandson. The representative assisted me and provided clear explanations throughout the process. She was very welcoming, as were all the staff I interacted with. I highly recommend this branch to anyone. Overall, an outstanding service. Thank you!

5
Date of experience: Dec 31, 2025
Herschel Fisher
Friendly and Helpful Service

The staff at this building society are always welcoming and very accommodating. We visit frequently and enjoy our experiences there. Thank you!

5
Date of experience: Dec 01, 2025
ST60
Exceptional Support During a Critical Time

I encountered a delay with my solicitor, which meant my funds weren’t available just three days before our house purchase. I reached out to customer service and spoke with a representative who was outstanding, providing reassurance and playing a crucial role in resolving the issue. The level of care and attention I received was truly impressive.

5
Date of experience: Nov 30, 2025
Maude
User-Friendly Website

The website is easy to navigate and opening an account was very quick. I appreciated how the site highlighted accounts with better interest rates than my current one. It would be beneficial to receive alerts about this in advance to keep loyal customers informed.

5
Date of experience: Nov 27, 2025
Zoe Hughes
Quick Assistance from a Representative

Impressive speed of service from a representative! Thank you!

5
Date of experience: Nov 27, 2025
EastSide317
Great Building Society Experience

A solid building society with very helpful staff. It's much better to speak with a person rather than a machine. I'm also pleased they still offer passbooks.

5
Date of experience: Nov 27, 2025
Rain W.
Concerns Over Deposit Processing Delay

A 'technical issue' caused my investment to show up in my account two days late. This was quite concerning.

2
Date of experience: Nov 26, 2025
kamalek
Consistently Friendly Staff

The staff are always warm and helpful.

5
Date of experience: Nov 25, 2025
Caroline M.
Outstanding Customer Assistance

Facing an issue with my solicitor, I was worried as my funds hadn't been released before our house purchase. I contacted customer service and spoke to a representative who was exceptional, easing my concerns and helping to resolve the problem. The level of care and service provided was impressive.

5
Date of experience: Nov 25, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More