Review Time
Used Reclamet for the first time today after previously dealing with a competitor.
Booking staff were really friendly and helpful, they advised me of estimated collection time on the day and answered any questions I had.
Driver phoned in advance on day, really nice guy.
Payment in account within a couple of hours with a full receipt given.
Really impressed with the whole experience, would recommend to all!!
Having only ever part exchanged cars, I was unsure of what to do. I enquired with a national company who buy any cars and instantly found that with Reclamet the initial quote process was easier and simpler, with a no pressure quote for the vehicle that was better than alternatives. There was also the benefit of free collection, the next day and no hidden fees.
Sian dealt with my quote and the booking and was fantastic. She made the whole process so simple with no fuss or pressure. The lorry turned up the next day and the driver was incredibly cheerful, helpful and friendly. Within 5 minutes the car was gone and payment was received by bank transfer the same day.
To summarise, the important bits for me were no pressure from the quote, no hard sell, no hidden fees and payment the same day all from friendly people who seem to care about their customers. I would highly recommend and use them again, without question.
Having only ever part exchanged cars, I was unsure of what to do. I enquired with a national company who buy any cars and instantly found that with Reclamet the initial quote process was easier and simpler, with a no pressure quote for the vehicle that was better than alternatives. There was also the benefit of free collection, the next day and no hidden fees.Sian dealt with my quote and the booking and was fantastic. She made the whole process so simple with no fuss or pressure. The lorry turned up the next day and the driver was incredibly cheerful, helpful and friendly. Within 5 minutes the car was gone and payment was received by bank transfer the same day.To summarise, the important bits for me were no pressure from the quote, no hard sell, no hidden fees and payment the same day all from friendly people who seem to care about their customers. I would highly recommend and use them again, without question.
I contacted Reclamet about scrapping my car. Sian was very helpful, friendly and really did her best to accommodate. I received the money into my bank account on the same day the car was collected and I received a good price. I would also like to mention the chap who picked my car up. I didn't get his name, but he was also very friendly and professional.Thank you for all your help.😁
Dealt with Reclamet a few times now to scrap car. Sian was extremely helpful and very efficient in responding to emails, arranging for collection and was paid same day of collection. Can’t fault the customer service, lorry driver was a nice guy too! Will definitely do business with Reclamet again, never had a problem since I first used them a few years back.Thank you for all your help Sian! ☺️
The service I received from Reclamets was far from bad I could not fault them at all. I had contacted themselves to scrap my car and I had a quote with in 48 hours of contacting and once agreeed on price was then scheduled to be picked up the next day. But honestly they have such good customer service and I will be using them again in the future if I have to scrap another car
Amazing service from Sian at RECLAMET Manston!She made the whole process of selling my car quick, simple, and completely hassle-free.Super friendly, honest, and professional — you can tell she really knows what she’s doing.Honestly one of the best customer service experiences I’ve had.Thanks so much, Sian!
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Reclamet is Kent’s largest vehicle recycler and a fully licensed Authorised Treatment Facility (ATF) with direct DVLA links. We process over 20,000 end-of-life vehicles (ELVs) annually, complying with Environment Agency regulations while upholding high environmental standards in vehicle and metal recycling. Reclamet also holds both Waste Management and Waste Carriers Licences, ensuring responsible handling of all materials.
Our six-acre yard and 40,000 sqft warehouse house over 100,000 high-quality “green” auto parts, providing a sustainable alternative to new replacements. As proud members of the Vehicle Recyclers’ Association (VRA), we have completed VRAC certification and parts grading training, guaranteeing certified, quality-graded used parts.
In November 2024, Reclamet was honoured as the Medium-Sized Vehicle Recycling Company of the Year at the ATF Professional Awards, recognising our commitment to excellence.
With outstanding customer reviews, we take pride in our services and the quality of our auto parts. Our ABP Club membership further reflects our dedication to industry standards. Whether you need reliable recycled car parts or responsible vehicle disposal, Reclamet is your trusted partner in sustainable automotive recycling.See more
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