I had been using the double buggy for less than six months when the wheel broke off while crossing the road, which was extremely unsafe with a young baby and toddler. I contacted the company to inquire about fixing the wheel or getting a replacement since it’s under a year old, and I provided photo evidence immediately. They refused and suggested it might be my fault for hitting a curb. As a parent, I would never do that, especially since it broke in the middle of the road with witnesses present. This was not my fault, and I feel like I wasted my money because the buggy was not suitable for use! I will not be purchasing from this company again!
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