Unfortunately, my experience with The One Broadband has been really disappointing. We’ve been without Internet for four days now (and counting), and there’s absolutely no way to contact anyone for support over the weekend or outside standard hours. While the customer service team are pleasant enough, nothing actually gets resolved. We’re repeatedly told that an engineer will call within a couple of hours, but the call never comes. I honestly can’t wait for our contract to end so we can move elsewhere.
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The One has been created from the ground up to set a new standard of broadband for today, tomorrow and the future.
We are the UK’s biggest full-fibre only network. So unlike the legacy providers,
we are built on state of the art full-fibre infrastructure.
But we will offer more than just the best in broadband connectivity,
because The One delivers WiFi 6 routers with every order. The result?
Unrivalled reliability in every room of your home.
We are committed to innovate, improve and deliver the best-in-class home connectivity.
To deliver broadband fit for the future and build a brand you can rely on.See more
