I saw a promotion stating that any purchase made before a certain date would include a free serum. However, when my order arrived, the gift was not included. I reported it on the same day I received the package. A few days later, I received a response stating that if the item was missed in shipping, I would need to make another purchase to receive the free gift. This doesn’t make sense, as I only made my purchase because of the promotion. Just a reminder to everyone—double-check your orders as there seem to be many mistakes and missing items.
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