I placed an order on April 14th and now - 13 days later, I have not received anything more than a "Order confirmed". I have never had such a delay with an order, my products are running out so I timed my order but as it seems it will not arrive anytime soon. I emailed them and wrote on instagram - got no reply. Extremely disappointed as I actually really like the products, my skin is doing pretty well. Hopefully I hear something soon or at least get a refund as this is outrageous customer service.
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