They promised a good product or you can return and get a refund. I bought their products and after several uses their products burned my skin and it was in such bad condition that I had to stop. I contacted them several times to ask on how to proceed with the return and to get my refund.No answer. No customer service. Nothing. Do not spend your money here. All the problems their products caused me were healed with Korean skincare products that I used afterwards.DECIEM is an irresponsible company with no customer service!
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