I ordered a cotton velvet bench seat and cover at the cost of £79.32, and was not made aware that the cover was coming from India and the foam seat from UK; on receipt of cover, it is very clearly SYNTHETIC POLYESTER - exactly what I did not want. I used this company, believing their natural fabric advertising with concern for environment and ecology.Paid via Paypal, have made a Claim which is being refunded provided I send the item back to India, at my own expense. Unreal. I have no intention of returning the foam cushion to Indie as it came from UK; the UK supplier will not accept returns. I have returned the cover to India and Paypal have kindly allowed me some funds to cover the return costs.Whether or not the item ever arrives at the other end, I have been assured I will receive my refund in full, and I have tracking information to prove postage.What an utter waste of time. Quite why they would treat customers like idiots, lying about their materials, and thinking that we are all so apathatic that we won't bother to complain, is baffling. Underhand, tacky, dishonest, craven, this is theft by deception.I will not be letting this rest. I have no intention of lining the pockets of chartlatans who are clearly coining it in from customers who are ordering in good faith. DELIVER WHAT YOU ADVERTISE. OR ADVERTISE WHAT YOU DELIVER.HAVE SOME INTEGRITY. Theft.
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