theoutnet.com

3.7
3.7 Based on 1.0K reviews

...

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Mei Wilson
The worst online shopping experience ive ever had which is surprising as i trusted them as a brand.

The worst online shopping experience ive ever had which is surprising as i trusted them as a brand. I bought 4 swimsuits, returned 3, got refunded for 2. Customer care is non existent. I raised a case through paypal, the outnet emailed to say close it and they can refund the difference. I did, i never heard from them. I called paypal and they cant do anything because i closed the case. I went through my payment card and now i am outstanding negative balance the additional i should have been refunded. Its been so stressful and its a nightmare -dont do it!

1
Date of experience: Mar 29, 2026

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