Location - JFK- IAHDismal at bestOur experience with Parking Spot at the JFK location on 9/25-9/28 was dismal at best. 1. As my 95yr old father and 86yr. old mother were getting our of the car in uncovered parking, the bus pulled up and asked if we were ready. I was in the process of getting out 3 pieces of carry-on luggage and 1 check-in when I turned around and said yes. The driver sat on the bus, as I pulled everything to the door, then I turned and took a picture of my car in the spot. Everybody does this. I was denigrated by the driver yelling at me through her window, “that was what the ticket is for.” (I said nothing to encourage that behavior) I simply took my picture and then my seat. 2. As we continued driving what seemed aimlessly around the covered parking, looking yet for more customers, we finally came upon a lady with 1 bag. If there was any conversation, I couldn’t hear it. The lady got on, put her luggage up, and took her seat. Several more aisles later and now returning to uncovered parking, the driver announces for the first time to all on the bus, that she going only to Terminals A and C and not to E. The lady who was waiting in covered parking, was then immediately put out by the bus driver, with her luggage and was told to wait. It was 91 out and with all the reflecting sun, probably 94, not near her car and with no other bus around. Yes, the driver did radio in that there was a person waiting. I would have really angry myself to be put out in the sun when I’d paid for covered. And here’s an idea, if that was a just course of action, by all means, put the person out by the exit, so the person is in the shade, is visible and can easily be picked up. 3. When we were dropped off at the terminal, we were dropped off at ground level, and not at the departure level where the wheelchairs are right next to the door. Had we been dropped off in the correct location or even close, there wouldn’t have been a lengthy issue trying to acquire 2 wheelchairs. We did obtain 1, but the second was not after standing waiting, walking to the elevator, then from the elevator across the floor full of people to the front door. Parking Spot – 3 strikes – You’re Out! Hello Ecopark and Fine Parking!On the return trip, we waited over 30 minutes for JFK bus and watched 5 buses pass for Will Clayton. Our driver, Tony, was the only highlight for Parking Spot.
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The Parking Spot is more than just a space to park your car. We focus on hospitality, making it easy, comfortable and affordable to get a superior airport parking experience. Founded in 1998, The Parking Spot is the leading near-airport parking company in the United States with 38 locations at 22 airports.
