theperfumevip.com

4
4 Based on 79 reviews

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Orville Morris
Be wary could be a scam

I got bank notification that this company and also bestshoesvip.com had both removed $2 each from my account for a subscription that I didn't sign up to. I recieved emails from both so I had to set up a log in to go and find what it was, when I tried to cancel it say cannot in the first 24 hrs so I contacted them via live chat.Both companies which I believe are actually the same denied that I could have been signed up without me doing it. The shoe vip lady was extremely rude and just called me a liar basically. Both refused to refund me and said according to terms and conditions that I signed you don't get refunded back. But I didn't read terms and condition because I didn't sign up. they just kept repeating that it was impossible for it to happen.Don't know if they are a scam but if not they need to check their systems and they way they are recruiting customers, because today was just plain theft. yes it was only $4 from these two companies but those dollars soon add up if they do it to many people. Also how many will not notice and loose $2 dollars every month if unchecked.Be wary 14th AprilUpdate recieved an email and a phone call that basically said to have my account cancelled i need to leave a 4 or 5 star review.. For what, you steal my details and money and now you going to hold my details for ransom. keep themcopy of emailHello Bridget ,I hope this message finds you well.Following your request to cancel your membership, I'm pleased to inform you that we can follow up by completely canceling/deleting your account from our system. This means that you will no longer receive any communications or be charged for any services from us.To proceed with the cancellation, we kindly ask for your cooperation in leaving a positive review. Rating us with 4-5 stars is required for the subscription to be canceled.

1
Date of experience: Mar 29, 2024

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