Very very bad experience, I bought probiotic chews for my dog but it didn’t work. The seller then decided to put me on a subscription and send me more of which I didn’t need. I tried to contact them to refund and get my money back without success. I escalated the matter with PayPal because I had made the initial payment with them but petlab said the payment had been authorised. Under the consumer law I have a right to return items send to me and get my money back. I still have the unopened item send on the 18th February from petlab co. IN MY OPINION YOU ARE FAKE COMPANY IF I CANNOT RETURN ITEMS YOU SEND AND GET MY MONEY BACK. YOU TOOK £41.52 FROM MY PAYPAL ACCOUNT ON 18TH OF FEBRUARY. YOUR PROBIOTIC CHEWS DID NOT HELP/WORK FOR
MY PET DOG. The fact is, if I can not get intouch with you PETLAB CO then you are not a genuine company but you con/fake and your products DONT WORK. YOU ARE MISLEADING PEOPLE TO BUY YOUR PRODUCTS by advertising. I got the unsuccessful email from palpal on 3rd of April .
Claim your business profile now and gain access to all features and respond to customer reviews.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
