thepetlabco.com

3.6
3.6 Based on 208 reviews

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of...

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Jaime Kelly
Frustrating Subscription Experience

I unintentionally signed up for a subscription that I've been attempting to cancel for over a month. I've received one order that I won't use, and another is on the way. The only method to cancel the subscription requires creating an account, which I've been struggling with for a month, only to receive an error message. My emails are met with automated responses, and the customer service number is ineffective—I’ve spent a lot of time on hold and left my number without receiving a callback.

1
Date of experience: Jan 15, 2026

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