Took my dog in due to a broken nail which left the quick visible. Wanted to check in an make sure was ok and that didn’t get infected. That small visit cost nearly £200 and not only that but also got forced into purchasing a e-collar that was not needed. I’m not sure about the practice which the pet vet run but when asked if we had a collar I very clearly stated no but I could. The vet (Dimitry) went in to say “it’s ok I’ll get you one” as no mention of the costs or payment was even mentioned I ask if this was to be returned at the end and was told no we could keep it. Still no mention of purchase of what it costs. Then at the end of the appointment I’m asked for about £175 (blue card discount). No information of what the individual prices are so I asked for a receipt to be sent to me. Before discount - £62 for an appointment - expected and fairly priced. £107.13 - roughly £4.30 per tablet. These are only £1.35- maximum of £1.80 on vet pharmacy sites. Extortionate. £24.58 - for a collar a didn’t ask for a clearly stated I could get myself which bear in mind can get the same quality on Amazon for £12. They are a rip off and their crooked forced sale is a breach of consumer protection regulations in the UK
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