thepetvet.co.uk

1.6
1.6 Based on 33 reviews

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Nigel Carr
Care for Pets before care for profits!

Bow Wow Wow, seems i’m not the only one barking mad! If only i would of read the reviews about Thepetvet (aka D@@k Turpin without a mask). My dog Ivy may not of spent a month with a tooth abscess and my wallet might not be a lot less lighter.My 5 year old pug/westie cross, Ivy has been having problems drooling, and a watery eye on the right side of her face. Ivy’s first consultation, on 28th November the vet at Thepetvet Doncaster dismissed any tooth infection or any other health issues, and gave Ivy a antionflamotory shot and to come back in a few days if she was no better. This plus the consultation was around £100. The symptons were still the same a week later. So we checked in her mouth, and above her upper tooth her gum was red and inflamed. We assumed it was an abscess.So went back on 8th December and showed the vet, the photo we had taken. But she was adamant that it was not an abscess or an infection but more likely damaged nerves in her face. Which would mean Ivy would have to go for MRI scan at another clinic. Or she could give her another anti inflammatory shot which she had already given, and it did SFA. So no way i told her that i was paying for that again,so to the clinic for an MRI scan it was to be. Now i’m no Carol Vorderman but i am a Yorkshireman, and i do know how to spell cost. So when i heard her say it will cost this, and cost that, and i would have to pay £60 for her just to complete the referral form.!My tail wasn’t wagging but my finger was. So i declined any more of her advice or treatment and would ring the pet insurance company when i got home. Oh and to make me feel as if, i had my, you know whats clipped, she charged me another £47. 50. When i got home i checked ivy’s insurance and it did not cover any issues with the mouth or teeth. Talk about cocking my leg and peeing in the wind,now what i thought! So we just tried some home remedies and just hoped it would get better. We noticed that the gum around the large canine was now inflamed too. There was no way i was going back to Thepetvet. So my partner phoned the vet she is registered with Two Counties Vets of Doncaster. She had to make out that i was working away, as we did not want them to know Ivy was registered elsewhere. As i had already tried to get Ivy another visit with a different vet. When i told them she was, they called Thepetvet. They said, that they had told them that it wasnt a tooth abscess. So it would be pointless taking her to them. Today 18th December my partners vet confirmed 100% that Ivy was suffering with a tooth abscess. The £100 fee was irrelevant, i was just so happy that my little Ivy was finally getting the treatment that would now make her better, which she deserved, and should of been given by Thepetvet on her first vist.A dog is more than a mans best friend. Its his everything and more, Thepetvet need to heed these words. Instead of the only word they seem to know, which is PROFIT!

1
Date of experience: Dec 18, 2025

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