thepillowhome.com

4.1
4.1 Based on 220 reviews

...

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Anon
Garbage product; garbage customer service

This product took 2 weeks to arrive, and then less than 3 weeks in I unzipped it and the zipper broke immediately. The company told me I had missed my 30-day window for a free pillowcase replacement (since they counted it from the day I ordered, apparently) and now they want me to pay to send the whole thing back to China for a refund! What a nightmare! Buyer beware!

1
Date of experience: Nov 27, 2025

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