I would have to say that it borders on a scam but I can't really call it a scam because I did finally get it. it didn't really look like it did in the ad and I was disappointed. I would not recommend this item although it does function as a very expensive mattress pad cover now. I'm not interested in returning it based on the reviews I read sounds like a nightmare I will chalk this up to lesson learned and now I have $150 mattress pad cover :-)
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