This pillow is incredibly disappointing. It's just a thin piece of foam, completely different from the images shown. I'm convinced that the positive reviews are either paid or fake, as there's no way they can be genuine. The review system seems dishonest. The pillows are flimsy and lack the shape depicted in the photos. The 90-day guarantee is pointless since you're required to ship them back from the US to China. Who would spend more on shipping than the pillow is worth? Save your money and choose a US-based company. Their website claims they're in New Mexico, but it's misleading. I regret falling for this scam. The reviews on the site are suspiciously all positive, while the BBB shows only negative feedback. It's not a coincidence; it's deceptive. Don't be misled by this company. I wish I had done my research before ordering. Check the BBB; all complaints are similar.
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