So far I’ve been extremely dissatisfied with Pokenest. Pre ordered surging sparks over a month before release, was excited because the site says “be the first to receive new product” and “preorder items will ship by release date” but that’s been the complete opposite of my experience. I’ve reached out to them multiple times, received only one email stating it was suppose to ship by Tuesday the nov 12th, today is now the 17th and I still have received no update. I have three emails sent with no response since the initial response and I feel like I may never receive my product. Was very excited to open these with my wife and kids close to release date but now I’ve had to continually lie to them saying it’s coming, should arrive soon. When I have no idea what’s going on. Ended up buying a few booster bundles from GameStop just to give the kids something to open. I get delays happen but your communication is by far the worst of any Pokemon site I’ve ever ordered from. Definitely avoid this seller no matter what deals they are running. Wish they seemed to care about their customers but they do not. If I could rate it 0/5 I would…Just wanted to add to it in regards to the comment, I placed my order October 12th, and received my product December 11th. Release date was Nov 8th. The response proves that lack of care even more. At least in the end, I did receive my product.
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