I purchased an assessment and report for a significant amount, expecting an hour and 40 minutes as advertised. However, the session lasted only an hour and felt rushed. It seemed the criteria were barely explored after just meeting the minimum. I reached out via email to express my concerns, but my message was ignored. The report I received weeks later was poorly written, with inconsistencies and errors. Initially offered a refund, it was later rescinded due to a misunderstanding. The lack of responsiveness and professionalism has caused me distress, and I regret not choosing a different provider.
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