theprivatetherapyclinic.co.uk

2.8
2.8 Based on 21 reviews

Call Private Therapy Clinic for help today. We offer counselling, psychotherapy and psychiatry services in London, and online therapy worldwide, and treat a very wide range of conditions. Click to learn more about how we can help you today at the Priva......

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Average Rating

2.8

/
5

21 Reviews

5 Star
43%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
52%

All Reviews

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Review Time

Scott Howard
Exceptional experience with the therapy service.

I had an exceptional experience with the therapy service. The professional I worked with was incredibly kind, thorough, and attentive. They took the time to understand my circumstances and created a detailed, high-quality report that my legal representative was very pleased with. The administrative team was also extremely helpful and supportive during the entire process. I genuinely appreciate all the care, time, and professionalism I received. I highly recommend this service.

5
Date of experience: Dec 22, 2025
Isla Carter
Extremely helpful service.

I found this service to be very efficient. The psychiatrist I consulted had extensive knowledge and experience. They took the time to listen and showed genuine concern for my well-being, treating me with respect and compassion. The reports and treatment plans were excellent and always delivered promptly. Overall, a great choice for various mental health issues.

5
Date of experience: Nov 18, 2025
Bibiche1711
Highly recommended.

I had a very positive experience with the service. The professional I worked with was exceptionally skilled, compassionate, and thorough. They took the time to understand my situation and produced a detailed, high-quality report that my legal representative appreciated. The administrative team, especially one member, was also incredibly helpful and supportive throughout the entire process. I genuinely appreciate all the care, time, and professionalism I received. Highly recommended.

5
Date of experience: Nov 13, 2025
Valentine Parker
Disappointing experience with the assessment.

I purchased an assessment and report for a significant amount, expecting an hour and 40 minutes as advertised. However, the session lasted only an hour and felt rushed. It seemed the criteria were barely explored after just meeting the minimum. I reached out via email to express my concerns, but my message was ignored. The report I received weeks later was poorly written, with inconsistencies and errors. Initially offered a refund, it was later rescinded due to a misunderstanding. The lack of responsiveness and professionalism has caused me distress, and I regret not choosing a different provider.

1
Date of experience: Nov 04, 2025
Herschel
Frustrating experience with staff.

The staff failed to call me back despite my request. They made excuses about technical issues when another agent had already confirmed they overlooked my appointment. They claimed to have tried contacting me multiple times, which was untrue. I rescheduled, but they did not show up again. I recommend avoiding this service if you want to avoid wasting your time with an incompetent team.

1
Date of experience: Oct 13, 2025
Monty Reed
A transformative experience.

Every session with the therapist has been beneficial, leaving me feeling better each time. They helped me realize issues impacting my mental health for years. The therapist is compassionate, understanding, and professional, providing a safe space for openness. After many challenges in finding the right therapist, I finally feel secure and positive, and I highly recommend their services.

5
Date of experience: Sep 30, 2025
Jana Baker
Unacceptable delay in receiving report.

My child was assessed weeks ago, and I was told to expect the report within four weeks. It has now been nearly six weeks with no updates despite multiple attempts to contact the clinic. The ease of scheduling an appointment contrasts sharply with the poor customer service after payment. I am increasingly concerned about the assessment's quality and the professionalism of the service.

2
Date of experience: Aug 10, 2025
BB44
Highly recommend this therapist.

After enduring years of trauma, I sought therapy and found it profoundly beneficial. My first session was incredibly therapeutic, providing relief and validation I didn’t know I needed. The therapist's compassionate understanding allowed me to express myself freely. Their expertise offered clarity that helped me navigate my emotional struggles. For anyone facing similar challenges, I highly recommend this therapist.

5
Date of experience: Jul 14, 2025
SC21
Avoid this service.

Initially, the service appeared promising, but everything changed after my child's assessment. The report was delayed beyond the promised timeframe, and communication has been a nightmare. Calls and messages go unanswered, and I cannot reach the psychiatrist. Having paid a substantial amount, I expected better service. If you want reliable care for your child, I strongly advise seeking alternatives.

1
Date of experience: Jun 28, 2025
Doctor failed to attend appointment.

I had an appointment scheduled and paid a significant fee, but the doctor did not show up. Communication has been nonexistent, as no one answers calls or messages. This was quite distressing, especially since I had mentally prepared for the session.

1
Date of experience: May 17, 2025

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Business Details

  • Call Private Therapy Clinic for help today. We offer counselling, psychotherapy and psychiatry services in London, and online therapy worldwide, and treat a very wide range of conditions. Click to learn more about how we can help you today at the Priva...

  • language https://theprivatetherapyclinic.co.uk

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