Ordered their product 1/16/26. Told online that I would receive product in 3-5 days. It’s now 2/10/26 and still have not received product. After two phone calls and a half of dozen emails, all stating I would receive my order in one week, I was finally told that they don’t have any and won’t be able to ship for another 3 weeks. They charged my card on the day I ordered over a month ago. I asked for them to just cancel the order explaining that they were unable to provide a product that they had charged for prior to shipping and that I no longer wanted to wait since I never agreed to wait for near two months for the item. Their response is that they flat out refuse refunds. Also it seems they are still advertising sales knowing they cannot provide the product in the near future due to tons of other people who ordered even earlier than myself and still have not received theirs either. BE WARE OF THIS COMPANIES POOR BUSINESS MODEL. Also be aware that any return of the product is a hefty return fee and postage charge so they even make money on that.
Basically they use your money to order the product, make you wait with zero communication, and then send it and charge you to return it and resend to someone else etc etc. isn’t that a scam? A quality company doesn’t need to scam their customers so now I’m doubtful the device even has the quality lasers that it brags about because they have only made false promises with no accountability to its trusting customer base.
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Laser hair growth treatment from the comfort of home. Doctor recommended for hair regrowth, Theradome is the only cordless laser hair helmet.
