I purchased my favorite pair of boots nearly 8 months ago, and I wear them daily for work. Unfortunately, the heel broke recently. I reached out to the support team regarding their warranty policy since it was a clearance item, and to my surprise, they provided me with a 110% account credit. I honestly expected a typical “no” response like many companies would give, so this was a wonderful surprise. All the other pairs of shoes I've bought from them have lasted a long time, and the quality has been excellent—comfortable and very reasonably priced. I highly recommend them!
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