I purchased a pair of Tom Ford sunglasses that were supposed to be very good condition, and they were supposed to come with a case. Upon receiving them, the nosepads were missing, (which was not listed in of the description of item condition) and make them unwearable. Also they didn't come with a case, as listed. Upon contacting cuatomer service, the only solution that was offered to me was for me to return them. They were unable to send me the case that was missing, or offer me any type of partial refund for the damage. Very dissatisfied and disappointed in my first, and last, order.
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The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Céline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex.
