Bought a second bag from them after a good experience the first time. Don’t feel confident the second bag is authentic since the 4th time I wore it the strap broke even though I spent nearly $5,000. Customer service blew me off and said, “ I am sorry for the hassle it have caused you. I would like to inform you that we do not provide a post-purchase warranty, after the purchase we are not responsible for the issues like damage after the use.” DO NOT BUY ANYTHING FROM THEM.
Claim your business profile now and gain access to all features and respond to customer reviews.
The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Céline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex.
