therecordhub.com

4.7
4.7 Based on 140 reviews

Everyone's local record store...

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SyntexxHD
Did not receive my records.

Did not receive my records. My package was delayed twice by the postal service, and I was mistakenly accused by the seller of not replying to emails regarding customs payment, which I never received (the seller later confirmed they were wrong). I waited about three months for my order, and when I decided to switch to a different courier, I was met with silence for a week. When I followed up, I found out my package had been "damaged" and that the record was sold out, so my order couldn't be fulfilled. After all that waiting, it felt futile. It's strange that the damaged package was only noted after my inquiry. It seems they intended to keep my money, hoping I would forget about my order. I’ve ordered from many international retailers and never encountered such a frustrating experience. I would advise against them for international purchases.

1
Date of experience: Dec 17, 2025

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