I Had a brilliant customer experience with Record Hub. I bought my wife the latest Taylor Swift album for Christmas, bought it as soon as it was out and held it over for Christmas, turns out there was a skip in the first song! The return policy quoted 15 days so I was well past that but said I'd contact Record Hub and keep my fingers crossed. A lovely person called Helen looked after me, no issues, didn't even have the hassle of boxing off and returning the original. Was offered a full refund as the album was out of stock or I could hold on for it to come back in stock. Decided to wait and Helen actually contacted me as soon as it was back in stock. Unreal Customer service well done Record Hub 👏🏼 👏🏼👏🏼
Claim your business profile now and gain access to all features and respond to customer reviews.
Everyone's local record store
